Our services
Qi Consulting offers a unique blend of management and technical expertise and proven understanding of public service issubusiness and technical specialisms.
The main areas where Qi's consultants are deployed are in:
- Strategy and Business Planning
- Programme and Project Management
- Gateway™ Reviews
- Business Change and Organisational Development
- Sourcing and Contract Management
- Interim Management
- Marketing and Communications
- Security Consultancy
- ICT Consultancy
Service: Business change and organisational development
Qi Consulting offers the complete range of services to support business and organisational change. Our consultants have experience of delivering major change programmes across the public sector, including central civil government, agencies, the health sector, local authorities, defence, Criminal Justice and NDPBs. We support, promote and comply with government and industry best practice. Some of our consultants have been directly involved in the development of government best practice guidance in programme management, change management and benefits realisation.
Key strengths include:
- Organisation-wide change or change within a particular functional area e.g. IT; HR; Procurement; Finance; Estates and Property
- Appraising business structures, business architecture and operating models
- Structural reviews, organisational diagnosis, role design and re-organisation
- Service transformation, rationalisation, quality and efficiency improvements
- Business change management consultancy including service transformation, advice on new ways of working, organisational design, sustainability and quality/efficiency improvements
- Option analysis for transformed services, including shared services, and other sourcing options
- Business process redesign (BPR) and change management – redesign of business processes, systems integration, local implementation solutions, development of training materials and delivery of training using a variety of media
- Change management strategy development and implementation, including cultural change assessment, change readiness reviews, capability building, mentoring change leaders and application of recognised tools and techniques such as Lean
- Communications planning and employee / stakeholder engagement
- Benefits realisation - ensuring that the benefits expected at the outset are tracked and realised at the earliest opportunity and management information is available
- Reviews and health checks including VfM and efficiency reviews, change readiness reviews and business performance measurement and assessment
- Analysis of behaviours (cultural and business) and organisational health;
- Business risk assessment and management including effective contingency planning
- Change management mentoring and coaching.
Best practice
Our consultants follow government and industry best practice, including:
- Managing Successful Programmes (MSP)
- Management of Risk (M_o_R)
- Portfolio, Programme and Project Management Maturity Model (P3M3)
Roles
Typical roles offered for this service include:
- Programme Directors
- SRO level individuals to lead major initiatives
- Senior Programme Managers
- Programme Managers
- Programme Support Office
- Business Change Managers
- Benefits Realisation Planners and Managers
We can also bring together a complete Change Team and support staff to deliver a specific change initiative.
